Kobe Japanese Steak House Sushi

Eating is delicious. the administration is terrible. I have been here for over 20 years at this place and the previous place that caught on the fire. my last visit, the manager who took all the names and paid to wait to take the place was absolutely the rude person I ever met my mother. she told us we had to wait an hour and we said that was good. After we had waited an hour, my mother went up to ask how far we were down on the list to let sit. the manager said to my mother, she could go because she appeared five times and asked about our table. my mother wasn't even up and asked and she didn't even put our names in my sister. the woman sat no one in the lobby for over 45 minites after 8 to 10 tables. they made a group that had a reservation for 7 o'clock had wait until after 8 o'clock place. my mother said she's never gonna eat here again. I'd suggest mt. fuji on the road if you want hibachi. they lost six 20 years of customers tonight.

The food was very good.. Our cook was awesome and very friendly. But no one came to collect our bowls and plates from the appetizers, soup and salad. So we had to move everything to the end of the table and still nobody picked it up.. No one ever refilled our drinks. So after we ate, they brought out the cake I asked them to hold , that was very nice of them I appreciate that, but once again no one collected the plates from our entrée, so we had to work around all that stuff to try to eat the cake. There was a gratuity already on the check bc it was ten of us and I get that part BUT the service was not good enough for the 16.00 gratuity that was on my check. And the crazy thing about it all they weren't even busy, so I'm like whats the problem. I love to try new restaurants and don't mind paying for good food and service. So I say all that to say the food was good but the service was not worth 16.00 gratuity..

Tried to call to place to-go order they had a automated voice mail saying they were on lunch and to call back. It was 7pm. Came in store to place order and stood at bar for over 25 minutes without being acknowledged at all. I understand being busy but there is no excuse for not acknowledging a customer especially when all I was trying to get was soup. Never coming back even if the food is good.

Drove one hour to this place in the rain to celebrate pastors birthday first to cook was being rude not speaking then when the food came out looked at it the rice was mushy and the noodles what is what is my point finger. Next After the food was not good my son asked For a cup which should have been given a drink to go this may come back with a plastic cup with nothing it,then They trust to put a tip of ten dollars on everybody ticket bottom line the food was nasty I will never vist them again, don’t use Kobe name change it .

Wow. Terrible. Been going there for years and have always loved everything about Kobe. What happened??? We had a group of 6 celebrating our birthdays. The salad was delicious as always but the soup was NOT clear. It was greasy and cloudy. The chef was nice but not effective. There was no “show” and he barely made eye contact. We had to ask for the sauces. The food had zero flavor! There was lots of it but soo bland. The lobster was overcooked. I think he lost his salt shaker and the other seasoning I’m used to tasting. The wine was warm which I informed our waiter but nothing changed on the next glass. He was really very nice but I suppose he worked with what he was given. I’m sorry to say that we will not go back.