Tilbagemelding
Bidrage med feedbackYou can only order food if you are a certain card holder in the casino. We stayed at the casino and were unable to order food from this restaurant.
The employee on Sun Feb 19 was not a happy camper!! The promotions kiosk was providing free noodle bowls to gamblers. First time trying this quick serve restaurant and it will be my last. Definitely not my cup of tea!! Plus the tables in the dining area were dirty and looked like they hadn’t been cleaned in days.
Stayed here last week to celebrate my mom's 75th birthday. Horrified to find dried dog fecies in our hotel room floor only then to be given a hard time by management when requesting credit for the two nights we had stayed in the room before discovery. Upon check-in my sister had opened her suitcase near the corner where it stayed open for two days. When she closed the lid she discovered the pieces of fecies, assumed to be dog p from the previous guests. I immediately reported it at the front desk and asked for the manager. The gentleman at the desk scheduled for us to be moved to a new room. I was contacted by the shift supervisor who told me they would only reimburse me for one night stay in the room but not both. I then spoke with a manager who told me the same thing. They acted like it was no big deal. I was horrified that the hotel did not take the situation more seriously. I questioned if the sheets were even changed. I could overlook the dust and the stained carpets but not p on the floor. The health concerns of having fecies rotting on the floor in a room is scary and the situation beyond disgusting. Clearly health safety is not a concern at this hotel and the rooms are not being disinfected. Not once did I see any cleaning staff with a vacuum either. After 20 mins on the phone with the manager she finally agreed to reimburse my two nights and nothing more. It took them three hours to get the new ready and they didn't send anyone up to remove the fecies. It was still sitting there 3 hours later when we moved into the new room.
The casino was clean and well staffed. Restaurant 850 was amazing. The room, however, not so much. Veneer trim on table ripped off/broken. Drapes hanging off of hooks. A/C only worked on 70 or colder. No room service. The keys only worked the first time.. after that, , we had to stand and push key in and out quickly before it would engage.No valet. Maze of elevators was confusing. Got stuck on elevator #2 coming from parking garage. For the name and price, I expected so much more.
A strange set up. No hours or menu. Just this little spot for some quick noodles if you get comped for it that day. Hours are no where to be found and sometimes there’s no one there. It was unclear when they they would get back. I asked an employee and she said, “yep sometimes they gotta leave to get noodles.” Poor mgmt.