Starbucks - Big Rapids

We need a off campus location. Not corporate so you can't use codes or offers.

The staff here is so nice they always ask me how my day is and how classes are!

Starbucks is ridiculous for only putting this tiny useless Starbucks in a COLLEGE TOWN this size. I'd buy a Starbucks myself and put it in a strip mall...except Starbucks also doesn't sell franchises. Genius.

Fast and friendly service. Great coffee, and all the food tastes fresh.

I come to this Starbucks occasionally to work when I come through town because I work remotely travel for work and I prefer Starbucks coffee over other spots in Big Rapids the wifi is better. However, the last three times I have come into thislocation (granted it is on a college campus and it is summer) the staff are all sitting in the cafe area often swearing,watching videos, ect, and they always seem annoyed when a customer comes in, and the last two times I've visited I have beenrushed to make my order while I am reading the menu looking at food options. additionally, they don't event set down theirphones or HANG UP THEIR PHONES when a customer walks up! The last two visits I just ignored it because it's summer and Iunderstand they are slow so I went and sat in the student commons area but today is the last straw for me. I had some videoconference calls so I chose to sit in the more closed off cafe part which was a huge mistake one of the staff was so rude,kept side eyeing me for sitting in the cafe area, and talked on her phone for nearly 2 hours on speaker again she did nothangup the phone while making peoples drinks!! As someone who used to work as a Starbucks barista it leaves me a littleconcerned for how they are maintaining the store as well. This is such an unprofessionally run establishment and I felt veryunwelcome here and I don't think I'll be back anytime soon.