El Pollo Loco - Feedback

Your new beef tacos were absolutely terrible. The beef was crispy and the tortilla in which it was wrapped was burned into a crack. A chicken stall should stick...

I've had two disappointing meals at this restaurant. Today, I ordered a leg and thigh but received a back instead, which had no meat on it. The person at the dr...

Terrible customer service. Corporate needs to have a word with this establishment. The manager who did not allow indoor seating nor drive-through. Was frustrate...

One of the dirtiest and nastiest pollo loco I?ve been to. My wife and family came in on 8/15 around 12pm. First of all, no one inside the restaurant and it was...

Really good service that was fast and the first El Pollo Loco where the breast wasn't super hard, charred, and dry. As tourists the only picture we took was of...

I ordered 2 chicken burritos and 1 Chicken Tinga. They were 100% rice with beans. Not a bit of chicken. I took it out. Was too tired when I got home or I would...

I visited the Pollo Loco in Big Bear, CA, and unfortunately, the chicken was a bit old and had an unpleasant smell. I don't think I'll be returning. While the s...

I visited the restaurant on Friday night, and the food I ordered was delicious. I really wish they had the tomato salsa that my local spot offers, but I underst...

Some days the chicken is juicy and well-cooked, but other days it tastes dry and stale. I can't help but wonder if my food had been refrigerated and reheated in...

After reading all the terrible reviews I'm actually kind of glad I didn't get to eat here. LOL. So I pull up at 9:18pm and the are supposed to be open until 9:3...

"Exceptional!"