Gołębiewski Białystok - Bialystok

It was impossible to sleep in the hotel. The rooms are overlooking a street which is busy till late at night, so I could not keep the window open, while the air conditioning was so loud that kept you awake anyway. At 4 am there was a large and noisy crowd on the hotel parking lot just under the windows (apparently there is a night club in the same building). They were shouting and playing loud music, and no-one from the hotel staff did anything to calm them down. It went on like that for an hour. The rooms are run down. There was mold in the shower. The worst combination of pretentiousness and Soviet-style service.

Outrageous!!! This is suppose to be a 4 star hotel?? I made a last minute booking for my sister and provided my credit card details. My sister called to confirm the reservation and was told that she needs to show the credit card upon checking in. I contacted the hotel and informed them that it's impossible as I don't live in Poland and cannot be physically there with my credit card. I explained everything in the email and attached booking confirmation, my credit card details and screenshot from my Ipad. Well, it was still not enough and the lady asked me to pay via bank transfer. At this point I was extremely annoyed but I did pay. The money were taken from my account. Guess what? They refused to accommodate my sister because the payment did not go through. Well, hello I have just made the payment! They treated her like a poor homeless person and left her without a place to sleep in a last minute. I will NEVER EVER book a room in this hotel and I don't recommend this to anyone either unless you want to be treated like garbage!!

Nice hotel with good service and food, nice space with swimming pools and saunas

Siisti hotelli,aula baari vain sulkeutuu turhan aikaisin!

Very comfortable place to stay for a few nights at a reasonable price. Great aquapark with saunas and Jacuzzis.