The Sterling - Bethpage

The bill that our manager was amazing, the mistakes made the sterling. first, the cake was completely wrong, I paid extra money for the cake and it was wrong! the cocktail was wrong i was suupose to get lox instead of giving me antipasto, no high chair if desired. I needed kosher meals was said that they were not available until two weeks before the event. if they have arranged me as well as possible, it's not just that. they have not followed any of the changes I have made! the house dj did not give the party fallen out and except a few accusations was brilliant music. decor was in front of location, but that was it! bill and I spent the biggest part of the time correcting errors on management. we never have a little time!

We had our wedding ceremony at The Sterling on May 2022. The staffs and our manager Pooja had been really cooperative throughout the entire time taking into account our feedbacks and working on them. The food was served hot exactly how we wanted especially the fact that it had bengali flavors. Our favorite part was the dessert show. We were blown away! However, one big drawback was the cocktail room was not ready when our guests arrived and that wait period was not appreciated. The decor was beautiful but I wish there was more lighting in the ballroom especially centering the bride and groom. All in all, it was a fun and successful event and we all had a really good time! Big THANKS to the entire team! :

OVERALL DISAPPOINTED.POOR MANAGEMENT.Held an event recently and paid for top shelf liquor and alcohol for my guests. The day of the event we found out that the sterling top shelf means BOTTOM shelf and that we would have to pay $8 more per person to get their premium!! We bought individual bottles for tables at 3x the price to serve my family members. The Bartender was very slow on serving my guests. The chef's choice of passing hot hor d'oeuvres were not fresh they were frozen. We were also told that the cold display would be replenished throughout the night and it was not; and not as great as it sounded. Guests complained about no hot water to wash their hands in the restroom. The party was to end at 10:00 pm and the manager was referencing to The DJ to stop the music in the middle of a dance by tapping his watch at 10:00 pm and demanding to stop the music, the DJ did not and instead played till the end of the song which was only 2 minutes!! Before the song ended the manager turned on all the lights in the hall. I have held several events and have never experienced any of this kind of disappointment.It was a beautiful celebration with my family and friends but complete disappointment of where it was held. I had never attended nor held an event at the Sterling before my event and will NEVER go back!! NO recommendation from us!!

The music was much too loud, and it was freezing in the room. No one asked us if we wanted coffee with the dessert . I have to say beautiful rooms and nice people.

In sum, food is awful and the entire operation has a long way to go. Recently attended a party there. The bartender and fantastic DJ saved the party and this place, for the night. Having a drink during cocktail hour, I was approached by a waiter who offered hot dogs in blankets. I knew better, but took one. I think Dollar Tree has better. Then god cold spring rolls. The driest macaroni salad with no taste....didn't recognize what I was told was chicken parm, Pasta station, sauce without any flavor, Ragu would be welcomed. We tried to eat, but had to stop. Our plates remained in front of us for at least 30 minutes (yes! . I was so sick of looking at them that I put them the plates to end of the table myself. There they sat for another half hour until I decided to pick them up myself and move them somewhere. The cocktail hour salad table was out through dinner and beyond! The cake tasted stale, it was probably from the night before. I don't know if these people know anything about the catering business but it does not appear the possibly could. They need to hire experienced staff!!! It is probably lack of experience and/or cutting corners on food quality! Not recommended