Vapiano Berlin Augsburger Straße

Aufgrund von sehr großem Hunger sind wir neulich abends zu Vapiano essen gegangen. Was sehr angenehm war, man kann hier an einem Bestellterminal sein Essen auswählen, da kann man schön überlegen was man genau möchte und das Essen geschmacklich verfeinern (Wie scharf, wie viel Knoblauch etc. . Die bestellten Nudeln waren dann auch recht schnell fertig und wurden im Freien auf den Tischen vor der Tür schnabuliert. War sehr lecker, wie eigentlich in jedem Vapiano. Kommen gerne wieder.

Toll gelegen und eingerichtet. Da es bei mir kein Vapiano mehr gibt, musste ich vorbeischauen. Personal ist sehr freundlich, zuvorkommend und hilfsbereit. Vielen Dank an dieser Stelle für die Unterstützung bei der Bestellung. Als Neuling mit dem Ablauf war das perfekter Service. Essen war schnell zubereitet und lecker. Von der Schärfe und Würze genau richtig für mich.

Sunday lunchtime Berlin top location- horrendous waiting time. Completely understaffed. Impersonate and bad food. Never again.

Visited this restaurant with my wife and daughter. We were quite late as been out for the day. It was explained to us how it was self service where we place an order and then we collect our food once ready. I though the concept...was a good idea of a self service pasta restaurant serving freshly prepared dishes. We ordered pasta with extra chicken. Drinks at bar were nice with reasonable quality wine. Food considering the lack of people in the restaurant seemed to be taking an age, however we reasoned that at least we new it would be fresh. mins later food was ready for collecting and despite the wait the order was wrong as the chef failed to read the order and forgot to add the chicken. What was so disappointing however was the response that the Chefs had now shut down the kitchen for the night so they could not correct their errors. I'm sorry but as someone who relies on providing a great service in my own job, you make a mistake you have to take responsibility to rectify it. The food that was cooked was reasonable quality without being anything amazing. Manager gave us some chocolate on way out as a sorry which was something. Overall very disappointed after waiting so long and will not visit one of these restaurants again.

Looked a nice place so decided to call in for dinner.As we walked in we were given credit cards and told to sit anywhere,order food and drinks from a computer screen and the collect food ourselves when ready,NO THANKS we left immediately, not for us...at all.