99 Restaurants - Berlin Road, Cromwell

Great food, outstanding customer service. My wife and I visited this99 for the first time and had a great experience! Our server Rachel and her Manager went above beyond more than any other restaurant to make sure we got the best quality surf and turf dishes we ordered. We were treated like family and I will be back with my parents next time. A refreshing place to eat with people who are kind, work very hard, and do the best for their customers!!! Highly recommend.

I use to love this place. This is the second time I 've gone there recently and it was not good. Yesterday I went with my three kids, their spouses and their kids (5 grandgirls) for my birthday. Food took forever. They brought it out and our server asked if she could get us anything else. I said 'yeah, dinner '. They brought all of them out except mine. So she 'checks with the kitchen. She apologized and blamed the kitchen for being ', behind ' and they 're making it. Yeah, ok, they 're behind. If that were true, you would have said that when all the other dinners were brought out. You said nothing about that AND if you hadn 't come around the other side of the table, you would have left and not even gone to the kitchen! The steak and scallops dinner that was $26 wasn 't cooked right. The steak was rare which I asked to be cooked medium, it was fatty and not good. When she brought the bill (over $250) they didn 't even comp us anything! One of my daughters asked about being comped and they took half price off the dinner!

Service was good. Food was well prepared, hot, and tasty. Extremely pricey for what I got.. But these are the times we live in right now

Nicole has been our waitress since the summer when we were eating outside. She is pretty awesome at her job, very friendly and helpful especially with a hard order that we get every time we go. The chicken parm was a little sketchy pre pandemic but now it is delicious. I wish this picture could show how tender the chicken is and delicious. Oh my ....

Our food was delicious! The waitress was so kind and attentive. The manager came to our table to make sure everything was good and it was! The restaurants was clean. They had hand sanitizer at the door. An excellent experience!!!