Augustin - Bergen

I had a great service from the friendly staff. The included breakfast was really good and open from 6:30 to 10:00 which is great if you’re an early bird or not. As for the room, it was nice and clean but we could hear everything from the rooms next to ours (people talking to phone conversations).

Lovely hotel. Great location. Breakfast was plentiful and yummy. Room was big enough. Dryer for clothes not the best took a few hours to do laundry.

We expected more from a hotel that cost 2200 NKR for a room that is 10 m². When we entered the room, it smelled more korine than a swimming pool, and there was an airfilter machine to purify the air, still running on the floor. After we ventilated the klorine smell, there was a smoke smell underneath that could not disappear. It's an old style hotel with a small room and small bathroom and old furniture. I was locked in the bathroom (trapped). the key I locked with from inside the bathroom was the wrong key. It took me and my partner a long time to open the door with the key. We complained and received a discount. My partner found a bedsheet tucked in under the mattress in the bed. So the bed was really uncomfortable until she figured out it. At 10pm, when we went to bed, there were loud noices from the ventilation ducts, from another room in the same corridor. My partner asked them polite to be quiet. They continued to party with several people. We told the receptionist twice, and they called security. It was less noise at 01.00am and completely quiet 01.30am. I was not able to sleep until around 02.30am. And was woken by the doors in the corridor 6.30am. It felt more like a dorm than a hotel. I'm so tired now. We complained agen, but the manager for the reception told us that they had already given us a discount of 500kr and would not give us more. She told us in a quite unprofessional manner. We think we would have sleept better in the tent in the storm than in the expensive hotel and got a way better experience in the tent. So, to end this weird and unpleasant stay, we have a good breakfast. But it was hard to let go of the discussion with the receptionist.

No complains, everything is OK. I desperately needed a night of sleep like the dead , and I did. Breakfast with plenty of warm scrambled eggs and bacon, All I need. The hotel has a very good use the towels for 3 nights, unless you have a special need . Coffee in the lobby area.

Nice place to stay. Easy access to most everything once you get your bearings. Great beakfast lots of super different foods to select!