Coach’s Grill - Beloit

Stopped in for our first time last night with my boyfriend and two teenage brothers. We ordered pizza, mozzarella sticks, pretzels and beer cheese (their beer cheese is sooooo good! , and Happy Hour nachos. Everything we ordered was delicious! And they have a big menu with so many very good sounding items, it was hard to choose what we ordered! Love how the Happy Hour food items switch out every day! And $3 margaritas!! Our server/bartender was amazing! He was friendly, kind, patient, and attentive. Checked multiple times how things were going, on top of refills, and was just all around great. They even have a basketball hoop that kept my brothers very entertained while we waited for our food. We all had a great time here and will definitely be coming back!

Customer service skills get a zero from me. I watch them be mean to a homeless man that was trying to make an honest living selling little things that they make. I definitely will never support a business that doesn't support others that are trying to earn and honest dollar. Not to mention a business owner that actually put their hands and broke this individual's product. It really saddens me that I had to be a witness to this situation. I hope the homeless man succeeds in life to laugh in their face.

HORRIBLE service! Visited on a Thursday evening, they weren 't busy, but apparently only had one server. That server was at another table, still chatting while we came in, seated ourselves, then waited for like 15 minutes before my friend finally got up to ask someone who the server was. We ordered our food, that didn 't take too long before coming out, but the fried pickles were no good(and I LOVE fried pickles). I got 2 chicken strips and a mountain of fries. The lady wearing a Mrs. Coach shirt asked us how our food was as she was sitting down at the table behind us to live stream the one man band guy that was playing terrible live music. I needed ketchup for all those fries, not a bottle, server, or bartender in site Mrs. Coach was obviously too busy with doing a social medial live stream to really care about the customers. We wanted to play on some of the slots but a group of 4 people were using the game machines as their personal bar space, they weren 't playing the games, but took up all the chairs, had their drinks, phones, and cigarettes on the games in the cup holders....... mind you the bar was WIDE OPEN with only 2 customers sitting on the opposite side I seldom saw a bartender. So the bar lost money by allowing people to use the games as tables while not even playing them. As we sat..... and sat...... and sat....... waiting for the other half(we ordered 2 carry out meals)...... the temperature in there was FREEZING. We were shivering, had to yell to talk to each other because of that loud annoying one man band, some Noah James Hitter or something, loudly mumbled lyrics that neither of us could even understand.....I never was able to get any ketchup, I didn 't eat my fries. I was so cold, I only ate 1 chicken strip the whole time, everything got cold as I waited endlessly for someone that I could ask for ketchup. Server never asked how our food was, he also knew nothing about anything on the menu. Never checked if we needed drink refills, which I did need. Brought out our to-go meals, but no checks. Even the takeout food was cold before I heard the server ask someone else if he was ready for his check I thought he was talking to me, so I loudly said, yes please! Fortunately he heard me Brought our bills/checks out. I paid in cash he never offered me my change or thanked me for it as he kept it all as a tip. I will not be returning. Both Mr Mrs Coach were there.... HORRIBLE HORRIBLE CUSTOMER SERVICE! I wanted to like the place.... but nope! Menu also says you get a complimentary smore with every meal...... it wasn 't mentioned or offered to us, nor did we get any smores even though we had 2 dine-in meals and 2 carry-out meals(no smores in the carry out containers either. Disappointed to say the least. Don 't waste your time if your looking for a nice place to eat!

Food was pretty good. Waited a hour plus though to be told that there was a good up and other half of fish would come in few minutes.....been waiting at least 15 more now. Out of lemon wedges and one of out fries had way more salt then other

It was awesome. Local flavor and personal ownership vibe. And the music was great too Friday night.