Swiss Chalet - Belleville

Lee Ann was an amazing waitress! Service: Dine in Meal type: Dinner Price per person: CA$10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Poutine

The food was delicious! Lee Ann was the most wonderful waitress incredibly patient, kind, polite and helpful. 10/10 service! Service: Dine in Meal type: Dinner Price per person: CA$10–20 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes: Poutine, Salad

Excellent meal and service as usual. Delicious! Service: Dine in Meal type: Lunch Price per person: CA$10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Quarter Chicken Dinner

We have eaten in the Belleville location before. Most times were good, enough for us to return. Today however, was a huge disappointment we will not return. It was supposed to be a quick dinner on our way home after shopping. We were in the restaurant shortly after 4 there were only 2 other tables in our section. The server came to the table shortly after being seated (she has served us in the past , took drink orders we ordered our food at the same time. Our order was placed in the computer at 4.23 according to our check. Drinks were served in a timely fashion. The restaurant started to get busy. What we noticed, only 2 servers were taking orders the food was delivered to all tables by runners. Our server was slammed with guests. Food was delivered we both noticed immediately French fries were cold unless covered with food dry. Actually our ribs my white chicken were dry. Obviously, this food was not the freshest I certainly appreciate food control but there is no reason FF ‘s should be reheated. We kept eating because we were hungry the server was too busy to come back check on this. Our plates were far from empty when they were removed from the table. Our server was very apologetic for EVERYTHING. This was not her fault We cashed out 5:40. MANAGER pay attention to what’s going on in your Store!! We were watching you! In stead of hanging around the front desk, walk around your guests apologize for the bad service, food and over all experience. A Managers job is to pull up the slack. Try removing a few plates or serve a few drinks. Lead your team by example !!!

Always enjoy the food, hot and wonderful. Our server was great Gail) Kid-friendliness: Lots of kids and a baby here tonight Service: Dine in Meal type: Dinner Price per person: CA$40–50 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Quarter Chicken Dinner, Fresh-Cut Fries