Rally's - Belleville

Literally the worst fast food place I've been in Illinois. I was greeted by a teenager clearly under the influence. She had proceeded to mess up my order which is no biggy, it happens but then treats me very unprofessionally and proceeds to bedifficult through the entire process of getting my order right. Food was cold and not prepared well. Staff was very rude andunhelpful. My sincerest apologies to who ever manages this establishment.

I was highly disappointed with my food this last visit. I normally speak highly of this location. For years every single time I ordered food from them it was FRESH tasted great! However, my last visit was the complete opposite to the point I took my foodback for a refund. Idk if they have some new kids working there but they kept getting my order wrong along with another customerthat came back because they forgot something in her order. I will say though that the workers were really friendly despite that is super important to me. Hopefully they fix the issue!

I was in illinois at some point. I was greeted by a teenager clear under the influence. she had plans to screw up my order, which is not generous, it happened, but then treats me very unprofessional and is difficult to get through the whole process, my order right. eating was cold and not well prepared. the staff was very rude and not helpful. my sincere apologies, who ever manages this institution.

Food was Good, Loved the Big Buford, Service from this manager named Raven was Excellent. I’d go again.

So, I checked out this page to find out the hours they were open. Never been there before. I drive down to the store and was told by some completely overly rude person that they were only doing door dash at this time. The area outside of drive-thru window was FILTHY. Looked inside through drive-thru window and so was the inside. You lost a new customer.