Pj's Coffee - Belle Chasse

I visit this restaurant about once a week or every other week. The service is typically good, but I always find that the coffee tastes burnt. It’s quite difficult to drink unless I load it up with sugar, which is disappointing. The remodel looks fantastic, but I was surprised when management decided to paint while customers were present. I happened to be there during the painting and felt very nauseous from the fumes, which forced me to leave. Overall, it was a poor decision. If there were another coffee shop in the area, I would definitely stop coming here.

If you’re using the drive-thru, I recommend asking them to open the boxes before handing them over. If there’s a mistake in your order, they won’t accept the food back because of pandemic policies. The staff at the window informed me that they couldn’t issue a refund since they can’t take the food back. I had even tipped them in cash before realizing my order was incorrect, so my money went from my hand to theirs. I had to call the manager to discuss getting a refund. While she did agree to process a refund, stating that they would discard the food, her phrasing made it seem like a loss on her part, even though it was her team that had messed up my order. It felt a bit like a guilt trip. I do understand her perspective, but I can't help but think about how a typical customer, who has never owned a small business, might feel in this situation.

We had a fantastic experience! The pastries looked delicious, and the s'mores velvet was really enjoyable. I would definitely return!

The restaurant is quite disorganized and lacks professionalism, with staff frequently complaining about each other, which is really disappointing.

This was my first visit to a PJ’s Coffee, and I appreciated the convenience of their drive-thru. When you enter, there are a few seating options, but if you head towards the back, you'll find even more space to sit. They also offer a variety of products beyond just food and drinks for purchase. I ordered a large hot coffee, a yogurt parfait, and a stuffed sausage, egg, and cheese waffle, totaling $13.94. Overall, I enjoyed everything about the place. The only downside was that the staff could have been friendlier. The person assisting me didn’t seem very enthusiastic, but perhaps they were just having a rough day. Despite that, I would definitely recommend visiting!