Sonesta Bee Cave Austin

I had an unexpected change in my travel plans that was beyond my control. Unfortunately, they couldn't accommodate a new date (one week later than my original reservation). As a result, I lost 100% of my payment. It's unbelievable. I will never book with this brand again.

The staff at this restaurant was exceptional. I made two phone calls regarding various aspects of my reservation, and they managed everything effortlessly. They were incredibly professional and a pleasure to work with. This was definitely the quietest hotel I've ever stayed in. The only downside was the small pool; it could feel crowded with just 10 to 12 people. Additionally, the breakfast options were somewhat limited. However, these are minor complaints compared to the outstanding service provided by the staff. If you're in the Austin area, I highly recommend staying here, as there are plenty of restaurants nearby.

Absolutely fantastic hotel! I was referred to this property, and it completely lived up to the recommendations. Everything exceeded my expectations—cleanliness, location, staff, and more. Don’t miss the chance to enjoy dinner or a drink at the restaurant on the top floor; it’s a must! We will definitely be returning.

The location is great. The rooms were great. Well maintained and the pool had guardrails to protect young guests. Plenty of parking spaces and they have additional spaces on an off-site parking location too(About 150 meters from the hotel . They also offer Electric cars charging stations in their underground parking.The only setback is Options for food and beverages. The hotel clearly mentions that they do not offer breakfast but during my stay , mid-week, they changed their policies about complimentary coffee!! Which is very weird since all the hotels that I have stayed in the past (in TX, NY, CA.. have always offered breakfast and coffee.The staff was not cooperative as he could only repeat Sorry, Management decided to change the policy .If morning breakfast and non-cooperative hotel staff are not a great concern for you, this is a great hotel!!!Food drinks: There are few restaurants on a plaza nearby but all closes by 9pm

Check in snafu kept my co-workers in the lobby instead of their rooms. Then their room wasn’t clean when they finally got their key cards. Seriously?For their breakfast, my co-worker’s muffin was dry. Their catered lunch was also subpar. How can a lime grilled chicken wrap have no taste? I was looking for a sauce.A bright light was your security guy named David. He was so nice to fast track the morning coffee so that we could have some before we left for the airport at 4 am. Give the man a raise!