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Bidrage med feedbackI really enjoy visiting this location because the staff is incredibly friendly and helpful. However, I had a frustrating experience today. I found myself repeating my order several times and correcting my phone number multiple times. I ordered a large caramel truffle blended drink with extra chocolate, but the employee insisted it already had extra chocolate. After a back-and-forth discussion, I realized it didn’t contain any chocolate at all. It left me feeling a bit foolish. Next time, I think I’ll ask to work with someone else when placing my order.
This is my favorite drive-thru coffee spot. I always have a great experience thanks to the fast and friendly staff. You can either use the drive-up window or the walk-up window, but there’s no indoor seating. They usually have a selection of cookies and muffins available. There are also a couple of small tables outside.
Whenever I go for coffee, the staff always has a positive attitude. The only downside is that they close early during the winter.
Black Rock was quite busy around 10:30 AM today, especially for a Saturday. However, the wait wasn't too long—just about 10 minutes. Overall, Black Rock is a great spot for a quality cup of coffee.
Absolutely perfect! The blended caramel and blonde flavors were ideal for my birthday celebration. The customer service was fantastic. The addition of a touch of salted caramel to the regular caramel drink made it incredible. Thank you to the two wonderful staff members who assisted me today, December 20, 2022, at 12:20 PM! Service was takeout.
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