Dunkin' - Bear

The customer service at this restaurant is excellent. They offer a variety of fresh coffee options and a selection of breakfast sandwiches, including grilled cheese. I would love to visit this place. Customers can use the mobile app to order in advance and have their meal ready for pickup. The best part is that by using the app, they can earn loyalty points towards freebies.

I typically frequent another restaurant down by the canal, but decided to give this place a try on my way to work today. I am so glad I did! The staff was excellent and the owner was amazing. I will definitely be visiting this place more often. Well done!

I believe there are not enough signs in this restaurant to describe my two experiences there. The customer service was very unprofessional; they would ignore patrons until they finished their long conversations, then act like they were bothersome.

I am not the one who “inaudible reviews” about restaurant facilities, but the customer service in this Dunkin’ donuts was terrible! my mother and I went to this Dunkin’ donuts because I literally asked them for a matcha. we went over, but the doors were locked, so we literally had to go through the drive thru to get drinks. I have my birthday money from my “13. Birthday” we paid a drink free with the app of my mother. when my mother ordered my drink, she realized that she hadn't asked for milk until the dame was finished. we asked her if she could get the drink back, but she deliberately refused to take the drink back. we have repeatedly told her that I am lactose intolerant so I can't drink it, but she wouldn't give it back. the dame did not say, “Oh, you have to pay back for the drink,” she refused to get him back. we exchanged words back and forth until the dame became inattentive and began to show with the finger in my face and scream in the face. my mother regularly comes to this place because she works in the opposite, but now we go to kindly dieucks because they know what the customer service is. I will never come back here again!

I asked about medium coffee extra saw extra sugar and an extra roasted English muffin because they are not barely cooked and that is what I get.