Mcdonald's - Baytown

Today there were only 1 car in the car thru. Pulled on the speaker and nobody answered. Went to 1st window, no one there, finally someone came into the window and I put my order. Dammed and went into the second window and sat there for.... when someone finally came into the window, it was to tell me to pull up and wait. When I asked if they knew how much longer, no answer, because she didn't speak English, a man came to the window that didn't. Finally, a second male came into the window with an attitude and said to pull up and close the window. After I parked in the third window [and officially late for work], they opened my food and closed it without saying a word. My job is 1 minute from McDonald's and after waiting for neither my burger nor my fries was fresh or warm. waste of time and money

I went up here just tonight with my boyfriend and little brother. Took 20 minutes to get my food!!! And it wasn’t even “hot” it felt like it was just sitting there. Then I go to ask for sauce, and the employees just looked at me took 3-5 minutes just to get attention for my sauces!! (Which I ordered!!!! and they’re just absolutely rude!! The lady threw sauce in my hands!! And should you not there so SLOWWWW. I do not recommend.

Everytime I order from here, the order is wrong. A couple wks ago I ordered 2 of the $1hamburgers and I ended up getting 1 burger and it was not what I asked for. Tonight I asked for a kids meal plain just meat cheese and bread only and she even said it at the window when I paid but when I got home my daughter was upset bc her hamburger came with everything on it. I hear from so many people that this location is always getting people's orders wrong and I'm starting to see that for myself. This location needs more training especially before they get a raise.

I got the food through doordash and it was fresh and delicious. It always is. My fries were fresh and hot and crispy not soggy. It was top tierFood: 5/5

This location has to be the worst that I have ever dined in. They had no employees to great you upon entering the restaurant. No one there to take your order, I’m assuming they want you to use the do it yourself register, that I used. Every single table was dirty. Not with actual trash left on them but they had not been wiped down. The entire restaurant was just filthy.. It had not been swept and the drink area was unclean. I could not enjoy my meal due to the uncleanliness of the place. Then the food was just not good. It tasted old not fresh. Tasted like the oil had not been changed. I will definitely not ever be going back to this particular McDonald’s. Over all the customer service was just poor, dirty place and food was not good.