Firehouse Subs Baytown

I've been to this place for a few years. A few months ago I got a sandwich here, and it was so bad that it felt apart. That never happened. I went back last week (October/2022), and the same happened, a soggy sandwich, which also had a day old bread taste. They never have anything to drink in their Freestyle Coke machine, and this time they had no ice in the machine, and they were made of tea. I really hate to see what's happening here because I really loved the sandwiches. It's going downhill.

The older guy who has been there for a long time and who I suspect is the manager was on the phone all the time I was left there the newer guy alone to help 3 different people totaling 6 sandwiches. I didn't ask for a pickle because there's always the bread in pimples juice I can't stand and she gave me pimples with both sandwiches that both of them dipped with pimples juice. they hardly put meat on it and it was best room temperature. I was the first to order from the 3 of us there and got my food last and it took like 15 minutes after being said it would take like 5 minutes. Terrible place for food and it was inside as they did not clean it in a few days. find somewhere else to eat, because you're just disappointed what you get.

I only come here because my wife genuinely loves their sandwiches. The problem is you have to wait 10-20 minutes for one. I have no idea what takes so long to cut bread throw some cold cuts on it and then wrap it but this location is incredibly slow despite four emplpyees being on shift. The price is also fairly expensive for what you get as well.

I will never come here again. Took 35 min for them to make two sandwiches. There was no one else there so it's not like it was busy. Employees are so busy standing around talking or hanging in the back. I don't know if I they made it and it was just sitting back there but I got it and it was a soggy mess. The 3 employees there only know one speed and that's very slow.

Wonderful service by a really polite man who works your night shift. He paid for a cop meal. And thanked the cop for his service. Please don’t let go of this young man we will be back see mister Joshua at your Baytown location because of his kind heart and his friendliness