El Faro - Bartlett

Good food, Good Service! I Never had a problem with service I been going to 2 locations at least18yrs. I Enjoy the Food and Service

Burritos are ALWAYS awesome ???? Been there with my wife, sister, her fiancé and their kids. All had a wonderful time.

Our first visit to El Faro #2 will certainly NOT be our last! What a delightful find for us in Bartlett, and we've been living in the village over 25 years. The chips and homemade smokey-tinged red salsa started us off well, and the deliciously well-made margarita was perfect. We ordered the Tuesday special Orden de Tacos with bistecca, and Nachos con Carne, with the best carne asada I've tasted since Cafe Siboney closed so long ago. The food is so flavorful, and to say the portions are generous is an understatement. We've finally found our new favorite in-town restaurant, and we can't wait to return and explore the menu again! Viva La Familia Bello!!!

Burrito, frijoles y arroz eran geniales burrito, beans and rice were great

Worst restaurant ever been to in my life. Where should I start...... First seated ourselves and then waited and waited to be greeted and given menus. Then 2 other groups of customers came in and we quickly greeted with menus, chips, and salsa. We waited and eventually were brought chips and salsa. Then the crabby, unpleasant, rude, and obviously treating us different than the other groups in the restaurant just walked away without asking us if we were ready to order or even if we would like drinks. So again we waited then another waitress who was much more pleasant came and asked us if we were ready to order. We told her we would like to start to order drinks. At this point the other 2 groups have their drink and had ordered. We gave our simple soda drink order and a order of guacamole then waited and waited and waited (are you seeing the pattern). Mean while the other 2 groups are getting their meals before they still got our drinks. The crabby waitress before taking out their order is arguing with the cook about the order for like 5 minutes while we still wait for drinks. They finally bring the drinks and guacamole and gets ready to leave until we stop her and tell her that we want to order. We all gave our orders I ordered steak chimichanga, my mother ordered ground beef burrito, my father ordered fajita burrito, and the kids ordered their meals. The meals compared to the beginning of the visit came in a reasonable amount of time. But the orders were wrong. My chimichanga had almost all beans I couldn't tell if there was any steak in it. My mother got steak burrito not ground beef and it is filled just like my chimichanga with a ton of beans and no lettuce or anything else that was stated on the menu. And my father got we don't even know what but it wasn't what was listed on the menu. We barely ate any of it. Then again we waited for the check AND AGAIN WE WERE IGNORED! So we went to the counter chased down the waitress paid for the **** we got, because we couldn't call it our meal getting whatever the cook wanted to make. Finally for many hours 4-5 hours near bedtime my mother and I were both sick. Nauseous, bloated, abdominal pain, and vomiting to find some comfort from the reaction we were having from what we ate. Don't go to El Faro in Bartlett nothing was enjoyable and we should never had paid for the **** what they call food. The way we were treated being ignored makes me question if they were bias to our group versus the other 2 groups. I will continue to share our story within my Facebook as well as all my friends looking to go there or looking for a good Mexican restaurant. I don't want to be contacted by this business nothing can change our experience.