Tilbagemelding
Bidrage med feedbackWent over two years ago and endured the worst customer service I have ever had. (See previous comment for details). I am, however, fair. I heard the Edmunds had a new manager so, after 6 months of thinking about it, 4 of us were sent out as the recce party. A change in staff makes an incredible difference!! A lovely, warm welcome with a bit of chat, the lady in the kitchen came out and discussed what was on the menu, we made our choice and excellent food appeared a while later. Suffice to say the Edmunds Arms is now back on the Approved list.
Another great Samuel Smith pub. Nothing like a Samuel smith cider on a warm day. Lovely outlook here across from the church. Nice drinks, good staff :
Love this pub, great selection of drinks and food. Used it for years. Lovely friendly service. Absolutely hate locals/regulars that think they are more important than anyone else and insist and are allowed f to stand in doorway inside the building and smoke, makes the whole place stink!! So rude, but yet easy to sort, please do as no other faults.
I would like to say a massive thank you to the Edmunds Arms and its lovely Staff. Today, we had the Wake for my Mother-in-law at the Edmunds Arms and it was excellent. The food was really good and there was plenty of it. The Staff could not have been more obliging and the room that they allocated for us was perfect. It just couldn't have been any better. We would highly recommend this Pub for such an occasion.
Seemingly gone are the days when you can walk into a pub and be met by a friendly face. What I was met with today was nothing short of shocking. We wanted food but that seemed to be impossible. We are rudely informed that the kitchen was closed and would be for a while. We order drinks and was greeted by a grunt. I know that due to the current situation that prices have to increase but you would usually expect to product to be quality. I’ve seen more life in water than the Taddys I ordered. There were empty glasses everywhere and the pub was filthy. There is also a strong smell of someone smoking somewhere in the pub. To top this off the pub had the feel of an underaged youth club with what can only be described as kids all over the place. But the true icing on the cake was the regular appearance of someone In pyjamas screaming into her phone behind the bar bringing empty glasses from somewhere certainly not anywhere in the pub because it was deserted. If this is what a Samuel Smiths pub has become I fear for the company which has always been a byword for the traditional pub