Mcdonald's - Ballarat

I didn't see the operators except a wave as we went out on Saturday. The facilities are excellent and everything is available. I'm sure if we needed, they would have been available. Amazing experience to open the room door and see the unexpectedly modern layout.

The item I ordered from the café was sold out, but available for order on the self-service menus. The replacement I got (fried cheese and tomatoes) had no taste and shoved directly apart. Needed salt or something. I wanted to get some sauce. The napkins are not replenished, you need to row up to ask some while your food goes cold.

Coffee was terrible and they forgot our ash-browns. You're going to Maccas because you know what you're gonna get, so if things are below the point, it's really obvious. The service was a little slow considering how quiet it was.

On Friday night, 30. December 2022, at 1030 in the drive thru ordered. Customer service was polite but uninterested when I delivered feedback on the aged cool riders. The queen was long, the waiting period was exaggerated. Comprehensive customer service 5 out of 10, waiting period 1 out of 10, food 5 out of 10. The most disappointing aspect was the customer service person did not seem to care.

Very very poor service, absolutely appalled. was given a frappe with half of the actual frappe in the cup. no pickes or onion on double cheeseburger even though not specified. fries were cold. poor customer service