Taco Bell - Baldwinsville

This taco bell is great when they are taking orders? i have been here multiple times on friday around 1am-1:30am when they are listed as being open until 2am and given multiple excuses as to why they are not serving food. I have been told twice that an employee had gotten sick around the food i hope not true) and so they were closed and also that they simply closed at 1am?. If this place is always closed at 1am they need to update their hours rather than lying to customers

Lowkey have a great breakfast. Cheap Mexican style fast food. If you haven't spent 30 dollars here at midnight with your friends, you haven't lived

Went threw drive threw waited in the long line ordered our meals I got the chalupa meal and a extra burrito my wife got a soft supreme taco and a burrito got home and there were no chulupas they forgot the main part .looked for a phone number on the receipt there wasn?t one and there isn?t one listed on the web site either it is now close to 1 am I?m not about to drive back to store to have them fix the problem and have to wait in another line I essentially paid 25 bucks

Edit: Ownership responded and I trust they will improve service. Thank you. Updated review to 5 stars because otherwise service and food is good. Original review: Paper bag hot food snow food all over your porch. STOP PUTTING delivery orders in paper bags. Use plastic like every other restaurant does for deliveries. If we were pre-covid and contactless wasn't an option, it would be acceptable. But, we live in Upstate New York, and the delivery drivers leave it

I rarely make reviews let alone bad ones. I also work in a resturant so I try to give the benifit of the doubt. But I have NEVER had a good experience here. Usually its just my food being made wrong, which is an easy fix. However last time I was there it was super slow, I order my food and its wrong. I go up and patiently waited for the cashier to be done or for someone to come over. I STOOD AT THE COUNTER FOR 10 MINUTES while employees stared at me and just walked by me