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Tilbagemelding
Bidrage med feedbackIt appeared to be a great spot to relax, but unfortunately, it was closed.
Bad customer service. they instructed me to park when I had no vehicle. I told them to checkin. but they still accused me. I spoke to the general manager and he must wait until the worker is back to work to check that I didn't get a pass. it seems to be a lie because he seems to mention the checker who didn't look me in. I'm gonna file a fight with my card company. check in was terrible. the elevator didn't work properly. the bathroom has to be upgraded. sink was very slow. I only stayed 2 hours, left and not back. but they still want to invite me to the parking lot.
The staff is very courteous and helpful. this was a clean hotel with a beautiful pool and spa. they follow all covid19 regulations. the upper flure on the etagen are very warn, but the rooms are cool. I would recommend this hotel. the English language
Positives * We decided to use our Marriott points to stay at this location because it wasn't too far from central LA, and it didn't require as many points—excellent value for a Marriott. It was conveniently located just off the freeway but just far enough from the walled freeway for traffic noise to be imperceptible. * We were able to sleep very well because the pillow was just right (airy but cradling the head with sufficient support), a comforter with a little more weight than average, and pillow top mattress. * The room was spacious enough (compared to the Hampton Inn we stayed at in Palmdale) and warmly contemporary styled as Courtyards are, which we like. Negatives Weak toilet flush, if that matters—risk of clogging Breakfast not included $6 overnight parking charge, which I hadn't expected but not too pricey
Overall positive experience. Stayed for 1 night on points. Yes entire hotel could use some updating, but the rate/points reflect that accordingly. Room and facilities are clean, everything works as they should. There’s a charge of $6/night for parking which is very reasonable for the L.A. area.