Le Mouton Noir - Baie-Saint-Paul

We were so excited to come back to Charlevoix to have dinner at le mouton noir. Unfortunately, the service was a big zero and the staff was very inattentive and not present for clients. During dinner we saw clients getting up with empty bread of basket asking for more and also saw disappointed clients with quality of food. For us, we had to wait more than an hour receive our appetizers which I'm sorry were not worth the wait (did someone try the gazpacho before serving it?) and more than 90 minutes for the main dish. At this point we were frustrated to wait this long for food and flustered with the service (specially when the 2 other tables that received appetizers at the same time as us) got served 20 Minutes before us !!! And yes we had the same main dishes!!! At this point we were so fed up that we have let the waitress know how we felt. She was kind enough to offer free drinks but we kindly refused as all we wanted was to get out of there. To the owner: I'm not sure how long you can surf on your popularity and references from concierge at le germain and surrounding hotels. We wanted to give your restaurant the benefit of the doubt by ignoring all the poor comments on TripAdvisor for the past 2 months but we should have believed them! We wish you luck and hope that one day it will be what it used to be.

We went to this restaurant thinking we were getting the best in town. Far from it! The service was very poor and terribly slow. The ambiance is nice by the water but the wait staff had attitude. When we complained about how long it was taking for our food to come we were told we were wrong and that the length of time was OK. What happened to the customer is always right. For us a wait time of one hour and 10 minutes between courses is too long. To them it was acceptable. The maitre D avoided speaking to us when we complained. I hope the owner reads this. We will be contacting the Baie St Paul chamber of commerce as this does not represent the lovely town it is.

Lovely restaurant overlooking the river in a relaxing setting We stopped in for a very late lunch and they were still able to seat and serve us.

The food was superb, but holy smokes, the service was terrible. Two hours before we got our main dish! No explanation.

Taste is not bad but hygiene is a big problemFlies are flying aroundI was texting when my plate was served to me.