Lakeside Pizza Grill - Austin

Used to really like this place. The quality of the food and preparation has declined so significantly it was unrecognizable. Will not be returning. You can do better at any local fast food location. They were doing maintenance in dining area while serving food to patrons. Please save replacing dirty rugs to non peak dining times. Salad was wilted. Burger was cold and flavorless. French fries rubbery and drinks never refilled.

Service continues to spiral downward place due to ownership. One day the Credit card machine doesn’t work so limited menu offered without pizza, another day the AC doesn’t work so limited menu without pizza , now the ticketing machine doesn’t work so 30 minutes to get an appetizer when no one else is eating in the restaurant. The food is average to begin with, but it was convenient to go there for us, but it’s not even worth it anymore.

Service continues to spiral downward place due to ownership. One day the Credit card machine doesn’t work so limited menu offered without pizza, another day the AC doesn’t work so limited menu without pizza , now the ticketing machine doesn’t work so 30 minutes to get an appetizer when no one else is eating in the restaurant. The food is average to begin with, but it was convenient to go there for us, but it’s not even worth it anymore.

This is really a bummer. Lakeside was a neighborhood staple, we have been coming here weekly. It recently changed ownership and has gone completely downhill. We’ve given it 3 tries, but we’re done. It used to be packed every night, now there no more than 3 tables of people so I guess others have figured it out before us.Service is terrible. The waitstaff is rude and slow. The old waitstaff was so nice and helpful. I feel like I’m bothering the new people when I order. Not a single one of them ever smile. The bartender is severely underdressed for a family restaurant where I bring my kids and parents for a family night in the middle of a neighborhood.The menu is smaller and they have been out of something we’ve tried to order each visit. I could deal with the menu changes if the staff weren’t the worst.I’m really not sure why the new owner didn’t take the keys and let a good thing roll, but they changed everything. Goodbye to the wonderful restaurant that Lakeside used to be, your charm, service and food will be missed! This is either a front for a one other business or will be gone soon.

I went to buy a burger the meat is bad and it smelled very bad, and I called and they told me he couldn't do anything because the manager was not there and they didn't take my information to do something about it