Sonic Drive-in - Aurora

I have come to this sound maybe 4 times in 2 years, because every time it takes at least 8 minutes before someone takes their order, in the rule 10-15 wait and then 5-10 more when they pay. I waited for more than 30 minutes today to place my order and when I finally got into the window, they were out of 2/3 things I had ordered. I do not recommend this place, time does not improve the staff and it is never worth it

Burger not made like I ordered and the tots were still cold in the middle. Drove back and argued with an employee about the pickles that were on my bacon double cheeseburger. They don't put those on the bacon but do on the regular double cheese. In the app there is only lettuce, tomato and mayo. I ordered without mayo and tomato but they felt the need to add pickles and then argue with me that they normally come on it. NO!

I didn't get what I ordered or paid for. I had a taste for toaster sandwich with bacon eggs and cheese but received a plain grilled cheese. I was just driving thru so why bother calling to complain. Just check your orders before you get too far away

Food was great, fries were a bit cold and one of my burgers was in the wrong configuration.. ordered online- picked up, called it in just to let them know about what was wrong and they remedied the problem thanks guys!

They literally drag to even acknowledge a customer I was waiting for almost 30-45 min to even hear from anyone. Either they need new staff and better training. Horrible.