Joy Pho Teriyaki - Auburn

I never leave reviews but this place does not deserve business and people need to know what to expect if they plan on eating at this restaurant. The worse customer service and food ever. Ordered 2 bubble tea’s, order of spring rolls and 2 chicken pho’s. 45 minutes later, food came out late, bland broth and springs rolls came with 2 tiny chunks of chicken and some brown iceberg lettuce. That’s it. Bubble tea came out towards the end because the guy kept taking more order’s instead of bringing our drinks out. They also came out at two separate times. Like, 10 minutes apart. Of course no water service and when I asked for some ice water he brings 1 cup of ice for the 3 of us. No more water, just ice. When I asked for some basil and onion he mumbles “it’s all mixed in already “ ummm no sir. It never came with it. Also I payed and tipped when I gave my order. I was soo close to telling him I wanted my tip back before I left. The place was soo much a better when the last guy worked at this restaurant. Service: Dine in Food: 1 Service: 1 Atmosphere: 1

Good pho quality. Fast and simple. Highly recommend for a quick bite. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Spring Roll

I've eaten here twice now. The guy at the front desk is super friendly. The Pho is really good! Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Parking space: Plenty of parking Parking options Free parking lot

Chicken teriyaki had no teriyaki flavor at all. Mostly tasted of soy sauce. Guy at the restaurant says they mix teriyaki and soy sauce together. Flavorless at best. The lettuce had more flavor than the chicken and rice. Service: Take out Meal type: Dinner Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

The pho is priced between $13 and $16. Unfortunately, the customer service leaves much to be desired. The staff member at the front service counter spent more time on their phone than assisting customers. We even had to get our own water. As for the pho broth, it lived up to the criticisms I've heard: it was bland, watered down, and lacking in flavor. The best way to describe it would be "clean." On a positive note, the food itself wasn't bad, and they served a generous portion of meat. Overall, I would rate my experience as follows: Service: 3, Food: 4, Atmosphere: 4. I dined in for lunch, and my meal cost between $10 and $20.