Shake Shack - Feedback

After my flight arrived late, I was famished. The restaurant made me fries as they were about to close, which truly saved the day. The manager and staff were in...

This was my first time visiting Shake Shack, and I was impressed with the quality of the veggie burger and fries. The sandwich was filled with fresh ingredients...

Their burgers and breakfast sandwiches are fantastic. While everything else on the menu is good, those two items are particularly outstanding.

Son waited in line for over 40 minutes tonight 5/29 was given the wrong order. Went back to get it corrected and was never given his food. Left to board without...

Please STOP wasting the thick paper bags and the cardboard boxes that you give out with one single cheeseburger. The person at pick up was extremely grumpy and...

The customer service was great! they were so friendly and ready to help anyone who was in the line. They took all the accusations fast, even with how many peopl...

This Shake Shack is the best I’ve ever been to by far! From the quality of the food to fast service and exceptional customer service!! The GM went above and bey...

The Shake Shack in Atlanta’s airport served a very undercooked burger. The meat was very pink. These Burgers are very expensive and should not be this undercook...

The food has been great 5 out of the 6 times I've ate here. The 1 times our burgers were a bit crispy and dry, otherwise great. Customer service is awesome and...

They’re never open when they’re supposed to be. Sitting here now, they were supposed to be open an hour ago. This has happened multiple times, I’ve checked the...

I experienced a significant weather delay and all the restaurants were crowded. However, Shake Shack was able to serve about 30 customers quickly. My food was s...

The restaurant was bustling with customers, but it offers the best burger and service in the airport. The staff, despite being busy, was incredibly friendly and...