Planted Soul - Atlanta

As an avid supporter of plant-based foods and black owned plant-based restaurants, I was disappointed with the food and the experience I received from this establishment. I chucked my negative experience up to just a one time thing until I saw the numerous similar reviews on Google. Here 's the thing, I have no qualms with their business model. I for one am an advocate for seeing the faces of the people I 'm spending money to eat at. It 's a part of the experience for me and I believe in building relationships with people. I understand the need and importance of ghost-kitchens/shared kitchens in today 's economy. Nevertheless, that is NOT an excuse for poor customer service with regularly delayed order. Nor is that an excuse to provide your customers with sub-par vegan food at comparable price points to other better vegan restaurants. My expectation is that if I can 't see or talk to anyone and I 'm only able to pick up my food and go, that food need 's to be delicious. As it stands, nothing I ordered from their establishment has given me a reason to return. But, I 'm someone who believes in second chances. I believe this establishment has the potential to provide a better food experience for their customers and look forward to seeing that expectation come to fruition.

Wanted to try this place out to see if it was worth the hype. Fried oyster mushrooms were seasoned well but really tough to chew. My mouth watered for the greens and I was sorely disappointed! They were wayyy to salty it was disgusting. My husband got the jerk chicken Philly with fries he enjoyed it but said the jerk seasoning wasn't really there. I wanted to try the Mac and cheese but after the greens I don't think I'll be returning. We didn't take pics because we were ready to try it.

I've eaten here a few years ago when they were Soul Vegan. I loved them then, and I love them now!As other Yelpers have attested to, large portions and scrumptious food. At a time when everything is so over inflated, it definitely feels great actually getting your money's worth. These meals can easily be split into two servings.I ordered delivery and my food arrived piping hot.I have no critiques. I am a fan!

Update your pickup and delivery hours. And also, let the people know that you can’t just order by phone or pickup because you don’t answer your phone. The food looked great but my entire appetite was soured when I learned what type of hoops I had to jump through to get food that I drove to this side of town for. Imagine searching for the perfect place to go that lists dine in, pickup, and delivery, and you get there and its a flop because you have trap house rules, hours, and regulations. Would have loved to try the food it looked great, but your info lied, Sooooooo…

So I wanted this to be a great experience yet I walked away feeling the exact opposite. I’ve been vegan for 35 years and this food was something I desire to never eat again. Maybe I’m not fond of the meat substitutes but this was a lackluster experience.