Mcdonald's - Atlanta

I waited for over an hour just to place my order at this restaurant. I do not recommend it. Not to mention the additional hour it took for them to bring out my order, which was only fries and ice cream. My brother was starving.

The woman at the counter was very rude when there was a mistake with my coffee order. I had ordered a hot coffee in a small cup, but she gave me iced coffee in a small kid's cup instead. When I asked for the regular size, she seemed annoyed as if she couldn't make a mistake. The manager eventually stepped in and had me pull over to wait for him to make the correct coffee. It took about three more minutes, and although I was frustrated, I remained calm. I will give the restaurant another chance, as we all have bad days and I am a forgiving person.

The lack of customer service at this restaurant is shocking. Despite there being six staff members and a manager present, nobody appears to be actually working; instead, they are all just chatting amongst themselves. It is currently 8:20 pm and there are only two customers in the drive-thru, yet there is no sense of urgency from the staff. As a result, expect delays and receiving cold, dried out fries. I will not be returning to this establishment.

I wasn’t going to post this review but then a friend said that i should. However the nuggets have already been tossed. I was utterly disgusted after I had bitten into one of the nuggets to find this circular black “thing.” Immediately I tossed the nuggets into the trash can and said to myself not to ever purchase nuggets from this franchise again. McDonald’s has already been accused of nastiness associated with their chicken nuggets. I’ve experienced this and will NEVER purchase them again in life. We as consumers should trust the products that are sold to us but this was an utter disgrace. The only regret that I have is not taking the photo and tossing the meat in the trash right away.

Excellent Customer Service, Delicious hot fries and Double Cheeseburgers