Chick-fil-a - Atlanta

Order by Door Dash and my order was canceled for Chick-fil-A, which gave me food to someone else. Imagine I'm waiting for my food and it never comes, then get a message from the door Dasher that says she's there, but she gave away my food. Instead of being over, they'll tell her to tell me to call Door Dash. Really? Where is customer service and the need to do things right? Very disappointed!

Breakfast in the Drive-Thru. I and my mother usually order nothing other than BEC cookies and hash browns. My mom asked me to ask the cashier on the microphone if the grilled pack was available in the morning. She went quiet for 30 seconds and then said? Is that all for your order? then my mother asked the pack was available, and she began to sigh and seemed hesitant to answer and then told us that it was available with a posture. I then pulled out because I don't spend money where I'm not being properly treated, I'm definitely not going to buy it again from Kükenfil a. You should know that not everyone knows the in and out of the restaurants they order.

This is not the first or second time that I had problems with this place and with Chick fil a as an organization. 1. Order instructions with mobile order app will never be followed. Bottom line, if someone spends money, they should get what they ask. 2. If you allow Tordash to a merchant, you should be able to stand behind this and provide the same service regardless of the fulfillment dealer. My order was wrong and it was a delivery by the mobile app with Doordash as delivery. Does not order directly Doordash and ultimately they will transfer the money to you. This place constantly offers cold food that is against the legacy and teachings of S Truett Cathy and Dan Cathy. As a former company employee, it is very creepy to experience the decline of Chick fil a Service. It is no longer a My Pleasure environment and service is incompatible with several sites. We understand the pandemic and lack of work, at the same time Truett Cathy consistently led with the following? Our problems are not our customers problems?. After contacting the number Chick fil a offers customer service, I was redirected to Doordash and that makes your workers essentially incapable of fully reading and filling a container of Fritten. You should all be ashamed to spot his legacy, but for all we know Dan Cathy, who has increased the rate, with the Chick fil a?s opening up and not vetting Owner operators as well as it earlier leads to a decline in service. Dan Cathy Your father rolls in his grave as your business strategy since 2014 is always similar McDonalds and that wasn't your father's wishes and desires as he wanted to a certain level of service. In addition, if you will grow like a publicly traded company, then you should pay your food accordingly. After several instances with support, Chick fil a Camp Creek (and the evil woman manager associated with the owner) and several problems at the Cascade site, I will no longer use my money to support the stupidity. Who reads this if you give your money to a company that has won hot food and correct orders to ensure you should also be ashamed

Always a little off here. The food is consistent so you really can't complain about that but the staff is lackluster if that. If you don't get a low energy worker you have to deal with them messing up an order or forgetting about you altogether. Today I was told to go to the VIP area to wait for coffee. Well they completely forgot about me and I had to make a ruckus. Probably out of all the Chick-fil-As I've been to across the country this is probably the least Chick-fil-A when it comes to service. Again, I think the staff tries their best, but they just may not have the skillset.

This is the worst eatery on the Westside of Atlanta. I ordered dinner for my family and of course the fries were over cooked and burnt. The first manager noticed and corrected it. Then I get home only to be missing the 2 strip that I paid for. I spoke with Kim who was the manager on duty. She didn?t try to accommodate me or anything. She just said she understood my frustration with a nasty attitude! After going back and forth she ended up replacing the strips. Never apologize or anything. Moving forward , I will be going to the Chick-fil-A on Cobb parkway. It?s sad you have to go on the other side of town for good customer service.