Cava - Atlanta

The food is fantastic at this restaurant. The service is quick even during busy times. The staff is always friendly and accommodating despite being short-staffed. I have always had a positive experience with customer service here. The midday workers today had great personalities, although I didn't catch their names, there was a man and a woman.

I absolutely love the food and aromas at Cava, but unfortunately, my experience was not great due to the customer service. One evening, I arrived and they had run out of food an hour before closing. Another time, I placed an online order which was not ready until 20 minutes past the expected time, despite the restaurant not being very busy. There were missing ingredients, a side dish, and utensils that I had requested. Overall, it would have been better to dine in person and place an order rather than online.

The grilled food had a nice smoky taste, but the service was awful. The server was unresponsive and unfriendly, and the cashier didn't even bother to give a receipt before walking away. It's no surprise this restaurant has poor reviews, and it's not because of the food.

I've been to some of the locations in atlanta and that's the worst. in any case, they need some customer service training. actually, all the other places are great. they listen to you and they welcome you. I ordered 3 sharp chicken avocado pits and the way they were thrown together was unacceptable. we could barely eat them. they were soggy because of the soaking from the huh. after the first pack I asked the herrn not to put so much sauce out of the chicken and he did not listen. they did not spread the spreads like the people. the beats were not spread, so when we tried to eat them, they got a mouthful beat. I opened the pita and eat it like an salad. I ordered an extra for the next day and it was unusable from all the sauce. I will return to cava only not this situation

First time here. Had a delicious and healthy salad and it was one of the best salads I've ever had. My only complaint is there could be a little more selection in terms of salad ingredients but that doesn't impact my rating. Will definitely be back.