Dunkin' - Aspen Hill

Every time I come to Aspen Hill Dunking Donuts; I get the wrong order! This morning they did not have napkins and once again I get the wrong order. I was in a rush so I didn’t have time to go back and replace it. Also, they need to hire people with good customer service. The young girl was serious and looked super tired ?

Coffee is often made with more water than coffee. And it's only in this location. And even more so when they serve in the early morning until 6 am.

The young ladies working at night need some professional training. Thats not how you represent a company or provide customer service. Grow up.

Drive up was so convenient after work food was delicious.

The managers seems to be on top of his business and I appreciate that as a customers. The staff for the most part has been polite. I will do my best to be mindful as well.2/2/24Older lady gets upset I am cleaning my glasses and when notice her noticing me(watching me). I got the sense a gentleman who works here a tall guy olive skin who usually goes out of his way to greet me. Ask me “good morning” I say that because the context in which he says it. Was clearly to confront me for what he thought he heard. This gentleman in the past has gone out of his way to greet me and idc if he has done before with other people but he seems almost obsessed to engage me and that makes me uncomfortable. In addition to it was clear he was confronting me and I said said “good morning”. And turned my back on him because he’s not someone of importance. I just don’t appreciate being confronted due to a lack of communication. From experience I know that he would still confront me even if he understood this lady was being dramatic and because he could relate to her one way or another he would still try to portray me as the villain.PS,I hate to complain but I have to when I see I am being confronted or it’s important. If it’s valid it’s valid. Regardless