Ihop - Asheville

I wouldn’t recommend this location after today. My son and I went to this IHOP this afternoon. We were waiting in the lobby for service. Finally a older lady sweeping the floor told me sorry and went on sweeping. A couple walks in and she dropped everything to seat em. She didn’t asked if we were helped or anything. We left and went to another ihop and received service. IHOP you might want to help this location with some better training and social skills.

Spaces are clean, wait staff is speedy yet doesn't hurry you. My omelette was divine spinach and mushrooms topped with Hollandaise sauce. So tasty I've been here twice in two weeks to get one!Parking: Parking on 3 sides of the building, and ample spaces.

Ordered curbside pickup. Arrived on time, checked in, then waited in my car for several minutes. Decided to go inside to pick it up instead of waiting longer. No service for a WHILE at the front, then when I asked for the order, a hostess (pretty grumpy vibes checked the counter, there was my order. She handed it to me. I asked if the coffee was in the bag. “Everything’s in there” she said before I was done speaking. I checked the bag. No coffee. I asked for the coffee she brought me 2 cups of coffee, no cream or sugar, no utensils in the bag. I asked for cream sugar and utensils. She brought me another little bag with utensils but barely any cream and sugar. When I got back to the hotel (passing through town, I saw that the order was missing items. Worst ihop experience of my life. I don’t like leaving bad reviews but I just had to, especially because there are so many breakfast places a stone’s throw from here. Go somewhere else. Boo.

The food was cooked to perfection and my waitress was friendly and up to speed with my every need. I thoroughly enjoyed the meal!

The understaffing issue is their problem but they take in more than they can handle. We were told it's a 15 20 min wait so we go to talk outside maybe 5 or 8 min and come back in we sit and wait she looks at us 2 times and after about 5 more min she asks what's our name and says oh y'all were called a while ago... So we go to sit where another 20 min passes before we put our order after that everything is tasting on point and excellent and hot except our appetizer it was burnt and not so good and I asked for honey mustard 3 times that she passed once when we ordered the second she put the food down and third when she came around to check never got it however the person seating was just seating a ton of people and she couldn't handle it