In Best Western Beachcroft - Arun

After a not-so-great experience on Valentine's Day last year, we were a bit hesitant, but with the return of Alexis Twine, it turned out to be a fantastic evening. The Beachcroft got everything right - the food was excellent as always, and Alexis' entertainment was superb. The disco was also very good this year, with music that suited the audience well, a vast improvement from previous years. A nice touch was the red rose given to all the ladies, a thoughtful gesture. The staff were friendly and helpful, making for an enjoyable evening. It was a shame that more people didn't attend, as the event deserved a larger crowd. Hopefully, the hotel can improve their publicity for next year. Overall, we had a great time and hope to come back next year (with some visits in between, of course).

Having been for afternoon tea many times before and always enjoyed it, we booked again. Firstly, we were really disappointed to be told we couldn’t have it out on the terrace (always had before), new company policy apparently-watched all other food being eaten outside so no idea why afternoon tea has to be eaten inside? When it arrived there were 3 finger sandwiches each (anywhere else we have been at least 5 choices)! The staff were inattentive and in the 2 hours we were there checked on us once! When we left and asked for boxes to take away the cake that was left the waiter was quite rude. It’s such a shame as we have used the hotel for lots of occasions but will not be going back in a hurry

I went here as a surprise from my family for Father's Day Afternoon Tea. My wife booked a pod on the patio area. On arrival we were advised to go up to the pod, it was all set up ready for us and she would get her colleague to come out to meet us. We walked out the patio area to find the Pod had no seats, no table and wasn't prepared for us. My wife went back in to reception and soon returned telling us, it was closed because it was raining... and said we would have been advised this on the booking email. Nothing was mentioned on the email about this information. We were then advised we could have out Afternoon Tea in the restaurant. We went in to the restaurant and were then told we weren't allowed in the restaurant and were showed to a table in the bar ... The table coverings were plastic and it felt like nothing special at all. So we got a refund. Very poor communication between staff and didn't seemed to know what was going on for their establishment. We heard another couple always voicing concerns about their booking , so we left....and drove 1 hour back home. If we knew about the weather problems with the use of the pod. We wouldn't have booked it ..... Waste of a Father's Day outing. Shocking, really.

We recently visited Beachcroft on Valentine's evening for the first time in three years due to the pandemic, and it was a delightful experience. The food was outstanding and the staff were friendly and efficient. We were a bit disappointed that the usual singer, Alexis, was not there as she was fantastic and added to the atmosphere of the evening. Her replacement tried his best, but the music was a bit downbeat and didn't quite fit the occasion. However, one tradition that we were happy to see continue was the presentation of a red rose to all the ladies, which was a nice touch that everyone enjoyed.

I just returned home after enjoying a fantastic meal. Our waiter, Mark, was absolutely amazing. He happily accommodated all of our dietary requests and nothing was too much trouble for him. The atmosphere was lovely, calm, and serene. The food was well cooked and delicious. I highly recommend this place.