Mezcal Mexican - Arlington

Let me start off by saying that mexican food is not my favorite kind of food, so I am indifferent to the quality of the food; however, customer service is a pet peeve of mine. We scanned the QR menu at the table to order our food, however, when it was time to pay for our food, to our surprise the food prices were much higher. I told the manager this and he said their prices had gone up and they have a new menu which reflect the new prices (which we were never given); I asked him would he honor the prices that they STILL have posted and he said No! My wife then replied you have lost a customer and his response was I lose customers all the time, so you 're not the first! . Wow! I 've just never heard that before in my life.

Ok, so I know most Mexican restaurants seem to be the same, right? Maybe it's just me. El Mezcal had friendly service, delicious food, great variety of options, and great fresh tortillas chips! I enjoyed the spinach options that were well seasoned and the white cheese dip with the tortillas... Mmmmm

The quality of food was mediocre. Nothing special. I do appreciate their social distancing efforts. All employees wore face masks and I never saw a nose uncovered. If I was looking for mexican in Arlington, I'd consider eating here, but wouldn't go out of my way to eat here.

It's a good local restaurant. We visit frequently because of the convenience. There food is always good and service is also good. Not the best Mexican food I've ever had, but it's consistently good. I always order the chicken fajitas and will continue to do so. The chicken wings are huge. My dad orders them every time and they're his favorite. He actually orders wings every restaurant her goes to and the ones at Mezcal are his favorite.

Looking at the negative reviews, it looks like I'm just another customer, like me? I'll spare the details and just say there was an opinion about what we were accused of. The owner was incredibly rude. It's just to baffel. I'll take my business elsewhere. I'm not lying? I wish everyone would agree that this clown could learn a lesson.