Bencharong Thai House - Arcata

This was one of my favorite spots for a long but lately it's been hit or miss...food was okay. Drunken noodles (with tofu didn't have much sauce but were tasty. The portion, though? Even in a bagged to go box my dinner could not have weighed more than 1/2 a pound by no means worth $19. I tipped because I like the place but ended up feeling ripped off (and I'm still hungry!! .

Went to Bencharong Thai House last night since Siam Orchid was closed and I really wanted some pad see ew. I 'm new to Eureka and have only been to Siam which is amazing but since they were closed I figured I 'd give Bencharong a shot. I called it in to pick up and once I arrived it was hard to figure out where to go to get help since I wasn 't approached or acknowledged by anyone. I sat there for a bit and then saw someone that came in after me get helped. The man who seemed to be the owner seemed mad and confused about who was waiting for what and abruptly slammed the menus down near me and was rude to a newish employee that was really trying to figure things out. At that point I was so upset I kinda just blurted I 'm waiting on my order . Finally they told me my order was being boxed. They seemed busy and under a lot of pressure but a positive attitude goes a long way in these circumstances. Aside from the customer experience upon opening my pad see ew I knew I wouldn 't go back it was skimpy! Expensive food and you don 't get a lot. On top of that I did not eat my food. I had to toss it because the flavor was so off. It was very bland no spices. I tasted no sweet soy sauce. I would find another spot if I were you.

I'm a strong fan of the owners as people and cooks. They're friendly and do a great job at service. Ultimately, the food is decent but in no way worth the cost based on the actual portions delivered. I made the mistake of not checking what my total was prior to finishing my order and that could have been avoided if they put prices on their menu. The actual portions per meal are barely enough for a grown adult and are fluffed up with garnishes and greens. Overall, I ended up paying enough for a week's worth of food at the grocery store for what was barely enough to split between two people. Probably won't be coming back unless something changes. The food is good, but I can't pay 15-17$ for a bowl of curry when I can make a pot for the same cost. I know costs have gone up in the last few years, but that mark-up is crazy. Best regards.

The food is excellent! Service is slow but it is worth the wait. The ambiance is great. The owners are so pleasant and aim to please! Must go!

The staff were super knowledgeable and customized my pad see ew without fish sauce and added tofu. They also are very authentic (from my limited knowledge of Thai anyway) and the food was spiced and seasoned very well. Highly recommend for a date night