Panda Express - Appleton

Today I left this location without ordering. I stood waiting to order for some time. I could see 4 employees working at the time two with headsets on, one preparing food, and perhaps one cashier. After watching 2 of the employees attend to drive thru customers who arrived after I did. Then, one employee walked past me to go talk to another employee. By this time another customer was behind me waiting to order. The employee who walked past went into the dining area rather than take my order. The employee at the register just stood there. While I third employee hid by the drive thru. I'll probably go back at some point but not for awhile.

This place has gone down hill. They cater to the drive thru while paying customers are waiting to sit and have a fresh meal. The Manager is rude and has no idea how to serve customers. the portions are ever shrinking yet the cost is ever inflating. Just not a good value, experience or establishment anymore. Management philosophy needs to change ASAP.

This location is very busy. The food is good but there is frequently a 15-20 minute wait for many of the items we really like.

Tried the spicy shrimp and didn't care for it. They said it was spicy, but I didn't think so.

I went to the drive-thru. The guy who took my order spoke so quietly and fast I couldn 't understand him. I gave him my order and he mumbled something back at me, so I repeated the order to clarify. He yelled, I got it! When I got to the window, the girl there was just as rude. I will not be returning to this location. Very bad service.