Tilbagemelding
Bidrage med feedbackService: Take out Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Banana Fritters in Syrup, Smoked Shredded Chicken With
While eating my tasteless meal I found myself chewing a bit of cardboard!?!?!? How does this even happen? The health and hygiene standards are seriously lacking. Randalstown fast food has went to the dogs. Will never be back.
Came to 11:50 gave delivery boy 13 pounds was given 50p was told that was my change he ran off before I realised Service: Delivery Meal type: Dinner Price per person: £10–20 Food: 4 Service: 1 Atmosphere: 1 Recommended dishes: Chicken Chow Mein
From this place tonight 28/12/2020 ordered and a part of the order was missing. I am a trusted worker and sometimes rely on quick food to get a quick dinner when time / energy is in short supply. I took care of simply asking where the missing eating should only be met with a dry, rude girl who called as much as immediately a lügner and said that I didn't order it if I had actually made her read it when I first give up the order!. I couldn't get a civilian word from her, so I asked to talk to a manager and was left on the phone for a few moments before she came back and said: "If it wasn't on the commanding doctorate, then there's nothing we can do." I asked for the missing food to be delivered as my children were dependent on their dinner, what I told her and she repeated the above before she added: "you can either come and get it yourself or you can get a free one next time". the attitude was ineffective and seemingly out of nothing. I then said that I had delivered the food that I had already paid for the delivery, and that for the first time I had suspended her a blind eye without having received my address for the first order and she put the phone on me. the ton of the girl even during the phone call where I ordered that the food was released and blunt. I have never seen “service” so in my life and certainly nothing of this place will get back. there is almost always a problem with submissions, so I partially expected to have a problem, but this behavior was absolutely ridiculous.
Food finally arrived after 2 phone calls and 1 and 1/2 hours. One dish was roasting and the rest bone cold. Had forgotten the order and made one last minute. Pork balls contained 2 chicken balls and were cold and tough as rock... staff were crabbit and speeding along the road when delivering, missing our house. No apology or acknowledgement. Never again. Not even going to mention the temperature the food was at, so probably going to get food poisoning.