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Tilbagemelding
Bidrage med feedbackApril 20th at about 8:30-9 o'clock p.m. Paid with a card and never received a receipt,thought i would get one with the food in the bag. Made us pull ahead to wait for our food. Waited nearly 15 minutes for 2 chicken sandwiches and 2-4 piece mozzarella sticks. As my daughter and I waited we watched the customer behind us get out of their truck and walk in and out the back door of the restaurant a few times and some how recieved their food before us wich was weird. They never offered us anything for waiting so long and Worst of all is one of the chicken sandwiches we ordered was raw after all the time they took to prepare them. Horrible experience at Arby's of Antigo! If I didn't live in Polar I would have brought the sandwich back.
Was the first car here and ordered 2 classic beefs. Took 15 mins and no sauce in bag. Food was cold and felt bad for the 5 cars also waiting behind me.
They are hooked up with Door Dash. So customer's can now have their orders delivered to the location of their choice.
I've rated this place before and was very happy with it. Today not so much got there for a online order, that was that was supposed to be done and was not even started yet. Then while I was waiting the employees were actively discussing how annoyed they were with customers wanting their orders to be not burned, to be fresh, and on time. As I sat there waiting for my food almost 15 minutes after my scheduled pick up time they continued to complain about everything and still didn't get my order correct!!! Very unprofessional and downright rude customer service at Arby's!! Definitely not impressed and it will probably be quite a while before I try to go there again... If ever!
Always a great place to get curly fries! The mozzarella sticks are great! Food is always hot and good. The service is great. The restaurant is clean. It is attached to a gas station so also convenient.