Little Caesars Pizza - Ann Arbor

Not open until noon and had no warning online. Drove always there. Call before you go, they've been posted in hours.

Placed an order on the App for pickup at 5PM and the store is closed.....waited 15 minutes in the parking lot to see if someone was on the way in and nothing.....you would think they would shut ordering down if the store was not going to be open.

Came here today at noon. This place sucks. Had no pizzas ready. Had no lunch combos because they had no boxes. The girl working needs to be fired. Had a nasty attitude and has no business working there if she can't have Hot and Readys at LUNCH TIME of all times....

With so many businesses struggling to limp along, it is reassuring to know this location is no different. To be clear, this is a management issue, with understaffing to meet the demand. The poor woman behind the counter was so busy she had trouble answering that there was not in fact, anything there resembling hot or ready. If you do visit, be sure to order well ahead of time.

This place used to be decent but today we received a wrong pizza AGAIN for at least the 4th time this year. The first time we called and they told us there was nothing that they could do about it and that their system wouldn't even allow for them to replace it with a free, correct pizza. They informed us that we should call customer support for a refund. The second time this happened, we just let it slide and didn't even bother to contact anyone but when it happened a third time, we called customer support and again received a refund. I just hung up with customer support who has issued a ticket as well as a refund. After 4 times in about as many months, I'm done with this place. I have no idea why it would be so difficult to get a round pizza with NO sauce but with extra cheese but apparently that is a big challenge at this location. My kids love Little Caesars but it looks like I'll be looking for a new location. Hopefully the next place can get this straight.