Mcdonald's - Ames

I asked for a hot mocha with extra caramel. the guy in the drive-thru put it in as an ice mocha. When I got my food, I told them I didn't want to see any ice cream I wanted a hot mocha. two people ask me and instead of fixing their mistakes, they gave me a simple coffee. I'm not impressed and that's not the first time that this happened.

Mobile ordered 2 mcflurrys on a Sunday night several hours before the closing. the app said that they should pick up in the restaurant, but the doors were locked. by the way we had already paid. Three cars were different from us. Once we came to the order screen, they asked if we ordered mobile and then we should move to the second window. we ended up in the first window because of the cars in front of us, and the window was open with a hired who didn't tell us anything while we were stopped for 2 minutes. as soon as we move on, he cries and asked if we had a mobile job we answered. then he told us to move forward what we did. the kerl in the second window had no idea what our order was, but finally our mc flurries then we were on the way. Slower service with workers who either have no idea what they do or do not care.

Without doubt the creepiest almost food experience I've ever had. platz had only about 6 customers when I was there, had enough staff to do regular operations, but you just walked around and looked like they were threatened. the others were fast, but unstoppable for the growing line of men. I had an online order, but was told that it was not processed because the phone used was not close to the restaurant itself. what kind of online order requires that they order directly next to it in the position? childa measures the point of ordering online. will never again become this place time waste, energy and geduld.

Everything was great except I think all places are getting skimpy on their fries ?. You order a large, but instead looks like a medium!!

It would take much less time for me to list any positive Feed back on this location. Disgusting, horrible service and undercooked food. Never seem to get any orders right, regularly over charge and rarely have they ever gotten my orders right.My daughter and a friend walked in the restroom to find an employee naked (pants and underwear around ankles, shirt pulled up) while she was washing herself in the sink and laying the obviously dirty napkins on the bathroom counter. She told them they 'd need to wait on washing their hands because she was cleaning up . (She was fired after I filed a conplaint.)Raw nuggets, rude, unprofessional employees that show no desire to be there and indifferent when it comes to the customers satisfaction and the company 's reputation.This is the norm for this particular McDonald 's.. I wouldn 't recommend this place to anyone.