Jersey Mike's Subs - Ames

Customer service has gone downhill, ordered extra meat and someother items, I did not receive.

So good! Bread is made fresh in the store and everything is sliced fresh right in front of you. I love the #13 Italian for a cold sub but the Cheesesteaks are phenomenal as well. If you do a cold sub be sure to do it Mike 's Way. The oil and vinegar which they call juice gives the sandwich a whole other level of flavor!

Ordered online one day with the app saying the location was open. Low and behold when I show up because they don't deliver for a single sandwich, they are closed at 12:15pm. I contacted customer support which said they send unfulfilled orders and refunds to the owner, and after 6 weeks the owner has yet to contact me. Without a doubt the worst run shop in the area. Never open when they say they are, and don't care about their customers. And they steal money!

Never have been in a Jersyes Mikes before and got my meal on the house. Was on of the best Phillys I?ve ever had, best thing you can find in Iowa. Staff was so nice, will Definitely come back again. Couldn?t recommend enough!

A friend and I stopped by to grab a bite, and the employee running the slicer and taking orders was very disrespectful. He was not friendly, seemed irritated and angry, and it was obvious this was effecting the other employees and creating an overall negative atmosphere. My friend and I ended up eating our food back at my place, because we did not want to be in that environment longer than we had too. I understand he may have been having a bad day, or maybe they all were, but that is no excuse for bringing that negativity into the workplace and especially to the customers. I will try this place again at some point to hopefully have a better experience, but I was definitely not impressed.