Jimmy John's - Alton

Great service makes all the difference. We just went through the Alton store and ordered two sandwiches. We only realized they weren't made correctly after we drove away. We went back and took our sandwiches inside to tell them. The manager was so sweet. They apologized for the mistake, immediately made it right for both sandwiches, and offered cookies, too. Mistakes happen, but it's how we deal with them that shows our character. We will be returning!

I'm sorry back with another review, but this one is for workers beware. So if you go and decide to work at the Alton IL location just beware that if you work they will refuse to pay you. I worked over a month there and still haven't received my checks. Went in today and had to have someone by me just to make sure they watched so they were a witness to what was going. They didn't Pay me and expected me to work FREE after I'm a hard worker and come in and bust my ass for a company to not pay me then when I called corporate they pretty much refused to do anything and her excuse was that oh they're a different franchise than there's and I told idgaf because if one person is under your name such as jimmy johns it makes your whole company look bad and I straight said that to her on the phone and she tried to say I'm accurately wrong. No your wrong because all it takes is one bad review to show how bad your company is and how you treat guest and customers. Yes they have great sandwiches, but just because it's good food doesn't mean it's a good environment and if you have kids watch out because they have no manners. So if you want your kids to get disrespected from those type of workers be my guest, but good work jimmy johns you really take care of your customers. It only shows that you say **** customers and just do the job. That's not a professional outlook for your business. Hope this review reaches out to people and they actually see how this jimmy johns is handling people because I think I'm gonna have to sue or call labor board just to make sure I get paid because these trashy workers can't do the job themselves apparently

No complaints. Got my food fast. The order was right. Not much else to say.

My lunch stop!!! They are always super nice and very professional.

Friendly service, prompt and accurately prepared meal #9) with a clean dining area is always a great experience and would definitely visit again!