The Tuscan Italian Grill - ALTAVISTA

Salad and pizza was good Meal type: Lunch Price per person: $10–20 Food: 3 Service: 3 Atmosphere: 3 Recommended dishes: Pizza on the Buffet

Food was awesome, wait staff was great, Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Douby Bread and Sauce, Salad Bar Selections, Lasagna, Buffet Sample

I eat here on the regular but I can 't believe the bull that has happened in the past 2 days. I was there celebrating my birthday yesterday. My mother and stepfather both got the buffet. When they came back their food was less than subpar which is not a surprise. I do not get the buffet for the reasons they had expressed. I don 't feel I need to go into detail since you can read their reviews. The response my mom got about the very loose ranch dressing was uncalled for. I may not have a degree in Culinary Arts but I did go to culinary school and did complete a large number of my classes (which I passed with flying colors and was even certified in sanitation and safety). Usually when someone expresses their displeasure to the waitstaff, they are usually suppose to go tell the cooks about what customers are saying. Instead she gets a sparky comment. I always order from the menu because the food is usually always good ESPECIALLY when my spaghetti isn 't swimming in water (like on my birthday) but I digress. It 's also funny how when they receive a bad/low rating they have what I call trolls to follow behind and leave 5 star reviews with/without a description just to boost their ratings back up. Word of advice: instead of getting goons to cover up your discrepancies, just work on what 's wrong with the establishment. Accept what is and just do better! So much love though

We went to this establishment to celebrate a birthday. I did not much feel like celebrating after I ate some of the food. I got the lunch buffet. The lettuce in the salad bar looked to be three days old. It was turning brown but I did manage to get a few pieces that were edible. The ranch salad dressing was very runny, like water. I told our waiter about this and he responded saying that there were other dressings up there if I wanted to try them and that their dressing is made fresh everyday. Forget the recipe? So I said okay , thank you. What I should have said is I realize that but I don't like the other flavors and by the way they were runny also. They didn't have much pizza on the buffet and there was at least five other people eating from the buffet. Maybe not enough cooks in the kitchen? To be fair , I have eaten at this restaurant before and it was good. I still won't go back. I don't like to be treated like I'm stupid. I have also worked in food service before and I know what salad dressing is supposed to look like.

The waitress we had did a terrible job. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 1 Atmosphere: 4 Recommended dishes: Cheesesteak and Fries, Steak and Cheese Pizza and Crab Stuffed Mushroom, Fried Pickles