Little Caesars Pizza - Alpharetta

Under new “management”. eating takes forever! I know that eating at little ceasars won't be great. but it's fast to the corner and I get it for the kids at busy days. but who took over has no idea how to run a business. I've been there a few times since the switch and every time 6 or 7 people wait in the tiny room for them to fix a filled order, they stare at the register as they have never seen, or just decide for someone to send to the counter from behind. which used to last 2 minutes, ended with 30. as I said, eating was never great, but now it is not fast or easy!

If I could give 0 stars I would. My wife placed an online order for immediate pickup on Sept 2 at 5:32. The app told her the order was ready when she arrived 20 minutes later. The food was not ready. In fact, they didn’t even have her order. She didn’t leave the location until 6:50, and, even then, it was because they refused to simply refund and cancel the order. They yelled at anyone who ordered online (if they don’t want to offer that functionality, then they simply shouldn’t), including my wife.We ordered Detroit style pizza (1 pepperoni/1 cheese) and an order of crazy bread.Dozens of people came in after her who ordered after her and they got their food (not without difficulty). For my wife, however, they were combative with her, they asked her what her order was 4 times (including making her wait 20 minutes just to ask her the first time what her order was), and they tried to give her less food and ultimately gave her the wrong food that they tried to convince her was the right food (cheesy bread with pepperoni on it). It was burnt extra crispy, no sauce on it, and they just tossed pepperoni on the top and demanded she take it.Little Caesar’s isn’t the best pizza, but it’s a decent price and will do in a pinch. But if the decent price comes at the expense of any resemblance of anything representing normal human decency in customer service (which this location completely failed at showing), it’s not worth it.

While waiting customer came in with pizza because they didn’t slice itThey got my order wrongAnd the other customer ordered cheese pizzas and they gave him pepperoniWaiting 20 minutes on order and waiting 10 minutes to actually get to orderCharged me wrongWhen I asked for the brownies the cashier said we have cheese breadMaybe a training issue but try to visit another location with better trained employees

Awesome pizza, awesome price!!!That comment was a year ago. Now, as of Aug. 23, 2022, it's under new ownership and a complete disaster! Waited 45 minutes. Came home with pizza half cooked. Awful! The girl taking orders was nice but the cook could not cook or speak English. Multiple people came and couldn't get their pizza ordered on line or get waited on. Several walked out. The girl was trying to hold the fort down but at the mercy of total disaster. What a shame!!

Flashbacks to childhood. Pizza still good as I recalled. Deep dish was the best. Crazy bread rocks!