Dq Grill Chill - Alpharetta

We decided to stop by on a Sunday for a quick visit. The staff was really friendly; however, they seemed to be short-staffed and focused on managing the drive-thru while trying to keep up with dine-in customers. As luck would have it, more people started showing up for dine-in rather than using the drive-thru. At one point, a family even left because they couldn't be seated. I suspect this Dairy Queen location might be better suited for takeout. The food was good and the service was decent, though.

To the journey through and ordered two single Pattie’s with only cheese, ketchup and speck. I received 4 pattie loaded with everything. I went to the restaurant and asked to have corrected it and they could still not get it right. then they got me $16 for what I wanted. Finally, was able to come a manager and he finally got the order right, but would only refund me $2.41 I still feel like I was overwhelmed for what I had asked. the personal at this place must listen to the customer. they also seemed laughing at what I felt was very rude. in any case will not eat at this place ever.

A few days ago ordered 6 bloomings, they grounded on my 2 bloomings, I repeated the order more than 5 times to the Indian kerl on the laufwerk thru and they still grounded. I also said I wanted a pb pie blizzard and told them what it comes (they have the kicked). he always said the wrong hits and said we didn't. until I told him many times until he understood. I went home my brother and cousin said this is not what I asked. well, I repeated the order more than five times and they still don't understand. I'll never be back.

The worst costumer service. Came to the drive thru and the guy said to look at the menu and he will be right back. It's been 10 mins and we were trying to call Him but no response. The place was empty! No costumer at all. Don't go there.

This ice cream is good but I would not wait in the long line in the heat. Go when it’s not too crowded.