Dairy Queen - Albert Lea

The shakes are the best, and I mean the best! all the others have done something that is just wrong with their shakes very wrong. not every shake I expected her banana shake is brilliant and unfortunately it was not good. I'll try again, but to be honest, they have to be fresh with those who the bananas have to be, or it ruins the whole shake. please correct this thing because I love my banan shakes and they are hard to find these days.

I can see past the longer lines and waits which is countered by usually polite cashiers (assuming you can make a correctorder over the crunchy drive thru speaker accurately) However, this is a average fast food stop, but a poor DQ. They don 't participate in many franchise promotions, support app features or promos or have a full menu compared to other DQ locations. Don 't be surprised to find a list of out of stock items. All of those you 'll find out once you pull up to the order window... unless you 've been waiting in line for a while (which can be common at peak times) than you find out 5 to 10 minutes after your wait. I hope they can get it figured out but won 't count on it as I 've asked them about these concerns a year ago and was told working on it .

I have to say that the ice cream is good but it takes an extremely long time to get your order.. I understand that help is hard to come by but it took 30 minutes in the drive thru to get my ice cream cone.. and the dining room isn't open so if you want DQ you will have to wait.. I won't be taking my family back until something is done about the wait or at least more help is hired..

So I usually don’t leave reviews. The service here hasn’t been good for years. Today I ordered a banana shake. I looked in the window, and the employee was cutting the banana up, and put it in the shake. She wasn’t wearing gloves. I noticed none of the employees were wearing gloves. She also had long bangs hanging down that might easily get into the food…. Do better DQ.

Awful, they rush you to order in the drive thru. He kept saying huh?! After I said hold on multiple times. Got to the window all they did was laugh. Very rude.