P.f. Chang's - Albany

I was so busy on my phone that it wasn’t until the last sip of my drink I noticed fruit flies were swarming and one of them was dead in my glass of wine. I let the bartender know, paid the tab and got the heck out of there. Just be on the lookout because all I can think of is I swallowed one or more. Yuck! Other than that the food was good and the staff very pleasant. It’s a shame to end on that note. Having been a restaurant owner I understand the dilemma but they’ve got to get that under control.

26 minutes on hold to order takeout, went to restaurant to complain told by supervisor probably busy but 5 workers behind counter with no customers and restaurant not busy.

On the plus side, the restaurant is beautiful and lively, prices reasonable and the staff friendly, but that's all the good I can say. Our waiter was pleasant but overworked and inattentive. Food ranged from just okay to inedible. Ordered bellini cocktails that tasted like frozen peach puree straight from the discount store. Soup, salad and sandwich was awful a tablespoon of chicken salad on soggy toast, salad with no dressing (despite the waitress insisting it was dressed). Shepherds pie was greasy scorched mess. Kid's corn dog entree was again straight from the freezer and still cold. Avocado wrap was okay. This was our first return visit to the cheesecake factory in many years and we won't be back.

We've dined at a Cheesecake Factory close to home, in Boston, Las Vegas and many more. It's usually a pretty reliable bet especially when traveling. However the Cheesecake Factory in Albany fell far short of expectstions. The food was terrible, almost inedible. I ordered the meatloaf which arrived at room temperature and tasted greasy and stale. You could not even taste potatoe in the mashed potatoes. They were heavy as school paste and less tasty. My wife's meal was just as bad. Service was shoddy as well. At the end of this culinary disaster our waiter informed us they somehow had screwed up our bill and would need time to sort it all out. Wow. I could go on, but I must go wash this aweful after-taste out of my mouth

Smiling, friendly pleasant staff. Food was served in a timely manner and was hot delicious. We had the Louisiana Chicken Pasta and Chicken Broccoli Pasta. Only negative comment is $4 for unsweetened ice tea.