Platinum Dragon Restaurant - Akron

I'm at the front door dashing. It took three hellos to get any communication. Finally, the only person here, and I get to be just one person, he finally said a minute. I answered for your communication. It is sad that many greetings are recognized in an institution.

Not a fan and will not come back here. This place is highly overpriced and food isn't good. I got the Bourbon chicken that was way too overcooked which made it dry and chewy. I asked for fried rice instead of white rice and got upcharged $4.50! The egg rolls are smaller than other places and more expensive. Pretty much everything is more expensive here than at other comparable places. Avoid this place if you can help it and go to Imperial Wok that is about 2 miles west on Market St instead!

I ordered Szechuan chicken on the website and wrote please make it spicy in the special instructions box. 5 minutes later I get a call telling me it'll cost an extra dollar to make it extra spicy. With the forced tip you have to give when ordering on their website the total was $12.50. I got home and started eating and it's not spicy at all. Maybe it is for more sensitive palates but for me is very mild. When I pay extra to make it spicy it better burn my mouth and this doesn't at all. I've eaten jalapeno peppers hotter than this.

Ordered over $30 worth of food, placed the order on doordash because they weren’t answering their phones for the 30 minutes I tried calling. Food took almost an hour to be done, which is fine because they were busy. Once we arrived the food still wasn’t done, even though I was notified that it was. Waited and then received a bag full of food that wasn’t ours. Brought this to their attention and they refused to replace our order with the correct things because they were “too busy”. I’ve never had such a bad experience the first time ordering from a place. Never again.

I was interested in trying out a new Chinese delivery site today. I stumbled on Platinum Dragon and read the reviews. I'm going to say I've had great experience today. I had a newer employee today who was nothing but friendly and patient. He was also my van. The food, I ordered two great sweet and sour chickens tasted as expected; crispy side, white meat chicken inside with a full of sauce. The delivery was punctual, and my whole food was fresh and hot from the kitchen. My experience was different from what many of the reviews suggest. I give this one 4 stars for fulfilling expectations, but do not surpass and amazing me. Try it again!